Cancellation Policy
BOOKING / REFUND / CANCELLATION POLICY
Note: As per the Government of India directives, it is mandatory for all the guests – adults & children, to show any valid Photo ID proof (Passport in case of Foreign Nationals) at the time of Check-In.
Standard Policies:
- Necessary room allotments can be arranged on prior information, subject to availability, and may be chargeable by us directly
No Show will be charged 100% of total booking amount.
A Cancellation done within 07 days from the date of check in shall amount to a 100% retention of total booking amount. (07 days are calculated from the date of arrival, standard check in time 13:00 hrs IST)
A Cancellation done within 08-15 days from the date of check in shall amount to a 50% retention of total booking amount. (Days are calculated from the date of arrival, standard check in time 13:00 hrs IST)
A Booking is non-amendable within 07 days from the date of arrival.
- Cancellation or Alteration in bookings is entertained; prior information is required at least a week before your Check In date
- Please carry a valid government issued photo identity and address proof with you for Check In formalities.
(PAN Card is not accepted as a valid Identity Card) - The Credit / Debit Card holder should be one the travelers, if you have booked with us using it.
- Mode of payments accepted at the resort are via UPI, Cash & Credit Card / Debit Card only (Mastercard & Visa)
- We reserve the right to cancel or modify reservations where it appears that a customer has engaged in fraudulent or inappropriate activity or under other circumstances where it appears that the reservation contains or is resulted from a mistake or error.
